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Privacy Policy

Last updated: August 2026

Red Panda Property Services LLC (“Red Panda,” “we,” “us,” or “our”) operates redpandapropertyservices.com and provides junk removal and property cleanout services in Rockford, Illinois and nearby communities. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you request a quote or contact us through this website, we collect the information you choose to provide, which may include:

  • Your name, phone number, and email address
  • Your property location (ZIP code or city)
  • Details about the service you’re requesting, including any description or timing preferences you share
  • Photos you send us directly by text message, if you choose to send them

We do not currently use website analytics, tracking cookies, or advertising pixels on this site. If that changes in the future, this policy will be updated to reflect it before any such tracking begins.

How We Use Your Information

We use the information you provide to:

  • Respond to your quote request or inquiry
  • Schedule and carry out the service you’ve requested
  • Follow up with you about a job in progress or completed

We do not use your information for any purpose beyond responding to your inquiry and providing the service you’ve requested.

How Your Information Reaches Us

Quote and contact forms on this site submit to our website’s server, which sends the information to our business email using a third-party email delivery service (currently Resend). These forms also use Cloudflare Turnstile to help verify that a submission is coming from a person rather than an automated program; Turnstile may process limited technical information (such as your browser and general connection details) as part of that check, subject to Cloudflare’s applicable terms and privacy practices. Your information is not stored in a database by us — it passes through to be delivered as an email and is not otherwise retained by the website itself. If we later adopt a customer relationship management (CRM) tool or similar service to help manage inquiries, this policy will be updated to name that provider and explain how it handles your information.

Sharing Your Information

We do not sell your information. We do not share it with third parties for marketing purposes. Resend processes form-submission information on our behalf to deliver it to our business inbox, subject to its applicable terms and privacy practices. If we adopt additional service providers in the future (for example, a scheduling or CRM tool), this policy will be updated to name them.

Data Retention

We keep the information you provide for as long as reasonably necessary to respond to your inquiry, complete the service requested, and maintain basic business records (such as for accounting purposes). If you’d like us to delete information we have on file, contact us and we’ll do so unless we have a legitimate business or legal reason to retain it.

Your Choices

You can ask us to:

  • Tell you what information we have on file for you
  • Correct inaccurate information
  • Delete your information, as described above

To do any of these, contact us using the information below.

Children’s Privacy

This website and our services are not directed at children, and we do not knowingly collect information from anyone under 13.

Changes to This Policy

We may update this policy as our business grows — for example, if we adopt new tools for managing customer information. We’ll update the date at the top of this page when we do. Continued use of this website after a change means you accept the updated policy.

Contact Us

Questions about this Privacy Policy or your information can be directed to:

This policy describes our current data practices and will be updated when those practices materially change.